Welcome
When you visit Hawthorne Beauty Room, you’ll enter a sanctuary where whatever your skin or beauty needs maybe, we’re here to listen, offer our expert knowledge and advice, and provide relaxing treatments that are truly customised to meet your needs and deliver results you’ll love.
Our dedication to providing the finest in skin and beauty care, plus an exceptional salon experience, is built on three core beliefs:
1. Understanding
We understand and appreciate that you are unique and have individual skin and beauty needs. This is why every treatment we do is completely customised to suit your needs and what you would like to achieve. Healthy skin takes time, and we take that time to get to know you and your skin, and design treatment plans to support your skin goals – and suit your lifestyle.
2. Relaxation
Providing you a sanctuary where you can come and completely relax and feel nurtured as we take care of you, is at the heart of all we do. We care passionately about delivering an exceptional pampering and relaxation experience whenever you visit us.
3. Knowledge
We invest in ongoing learning and education to ensure we always provide expert advice and the most advanced treatments for your skin and beauty needs. We also invest in researching, testing and selecting the premium products, technology and techniques that we know will deliver the results our clients expect.
What you think is also very important to us! We love all client feedback. Regular feedback is essential to ensure we’re providing that exceptional experience, and that you – together with all our clients – are happy!
We also love to share our knowledge and explain to you not only ‘what’ we recommend for your skin, but also ‘why’ we recommend it. Understanding the benefits of a regular skincare routine is part of the journey to achieving healthy, happy skin – no matter your age or stage of life.
It’s these core beliefs that salon owner, Charlotte Thomson, learnt during the early years of her career, and now cultivates within the team and the salon.
Charlotte’s passion for skincare grew from her own struggles with acne as a teen. After much searching for a solution, she finally met a beauty therapist who offered the advice, care and treatment that made a difference to Charlotte’s skin and ultimately her confidence. It was this personal and attentive experience that influenced and guided Charlotte to later study beauty therapy – and graduate dux of her year and build a career in skincare and beauty therapy.
Fuelled with passion and ideas, in 2016 Charlotte was ready to take her brand of what skin and beauty care should be for clients and take over the ownership of Hawthorne Beauty Room. At that stage, the small business was operating from a couple of cosy rooms within a local hair salon. In four short years, Charlotte grew a solid team with like-minded and equally passionate beauty therapist and cultivated a loyal and growing clientele.
In 2020, in spite of the challenges of a global pandemic that forced temporary business closure and a slowing economy, Charlotte and her team reopened and bounced back with the resounding support of her clientele for which the team will be forever grateful. It was this support, that helped cement Charlotte’s decision to take a leap of faith and move from those cosy back rooms to open a new salon in a prime location at 250 Hawthorne Road, Hawthorne – and fulfilling one of her own beauty business dreams.
Today, Charlotte, together with her superstar team of beauty experts, Emily and Karina look forward to pampering you at Hawthorne Beauty Room.
xo