Hawthorne Beauty Room is specialised in Brows and Advanced Skin Therapy. Personalising your Waxing, Spray Tan, Makeup, Massage and Manicure and Pedicure experience.

Charlotte Thomson

Charlotte Thomson


Charlotte’s skin therapy journey began as a teenager struggling with acne. Connecting with a beauty therapist so improved her skin and confidence that over a decade later she owns her owns Hawthorne Beauty Room (HBR). Her education and experience as a skin expert has refined Charlotte’s passion to 3 core beliefs:

Charlotte believes education for both therapist and client is key in providing the best care to the largest organ of the body – the skin. She continually upgrades her knowledge while ensuring her clients are well informed about what they use on their skin and why. She believes this empowers her clients to not only love their skin care routine but also successfully care for their skin through any age, walk of life and/or beauty challenge.

Charlotte believes that effective skin care cannot be achieved through standard treatments ticked off a list. She sees each client as an individual and works with them in order to tailor-make treatments to their specific concern and needs. Whilst this brochure is a services guide, it is just the starting point to great skin and special times for pampering.

Charlotte believes touch is significant and studies have proven that touch releases hormones that relieve stress, lower blood pressure and feed the reward centre of the brain. Charlotte has seen these benefits first-hand and includes relaxation as part of her beauty treatments. Life brings its own form of chaos, stress and busyness and everyone needs to take time out to relax. Booking a treatment at HBR is the perfect opportunity to relax in the moment and let everything go as your skin is nourished and cared for.

Charlotte uses up-to-date procedures and examines the skin every visit to treat it as is needed . I am very pleased with her individual approach. She does not try to push products to sell and seems to genuinely care about her client’s skin.


I have just finished a 12 week DMK Enzyme treatment and couldn’t be happier.  Prior to treatment my issues were ageing, pigmentation and spots.  Charlotte customised the treatments to how my skin was reacting each week and took photos progressively so I could see the improvements.  Charlotte also educated me on the importance of post treatment care with products to use at home which I absolutely can’t live without. My skin is so much healthier, clearer and I’m confident to go make up free.  Additional bonus is that people are continually commenting on how well I look.  Seriously, if you need to freshen your look, I can highly recommend Charlotte & Emily at Hawthorne Beauty Room.


Charlotte is the most professional and friendliest therapist I have come across. I recently had a facial with Charlotte who was understanding of my needs and went above and beyond to ensure a comfortable experience. Facial was amazing and my skin has never felt better. I definitely highly recommend Charlotte and will be going back for more.


Always a lovely experience. Thanks Charlotte


Always knowledgeable and friendly, thank you Charlotte!


I wasn’t sure if Charlotte was still the owner of Hawthorne Beauty Room, but I am so happy to know that this is still the case. I had always enjoyed & appreciated her professionalism but it is her friendly attitude & down to earth, demeanour that makes discussing your concerns so easy & I look forward to continuing now & getting to know her lovely colleague Emily. My concerns eased & my eyebrows look fabulous! Thank you Charlotte for welcoming me back


Charlotte always provides the best service in a friendly and professional setting


Perfect. Always Charlotte does an amazing job. I always feel wonderful following a visit to this lovely salon.


When I got home and had a look at my eyebrows I wasn’t over the moon about them this time round.


I really liked my therapist and even helped with Spotify


Always a pleasure to see Charlotte. Room is always very clean and tidy with a lovely soothing atmosphere.


Always adore coming in for my facial! And my partner loved his tonight too!


Loved the massage by Charlotte today. Totally recommend some time on the table!


Professional treatment conducted in a friendly & relaxed atmosphere. Thank you Charlotte


Always good service and a great job done


Charlotte is the ultimate professional, keeps up to date with the latest in skincare and is such fun! She and Emily are incredibly skilled and their passion for beauty shines through in their work. I always leave a treatment looking and feeling amazing- love these girls


Always, personal, friendly service


I had the most relaxing facial with Charlotte. It included a foot massage which was lovely. I felt so pampered and my skin is glowing. Highly recommend Charlotte’s facials, will definitely be back.


Absolutely love the colour & shape I leave with. The room is always so lovely & inviting. Always happy & very friendly 🙂



Skin & Beauty Therapist

Emily first got into Beauty Therapy from her love of makeup. She liked the way she could show her creativity and also enhance natural features which she felt gave her and also her clients confidence.

When she started studying she soon fell in love with skin then later on DMK.
DMK has made a massive change not only to her skin but the constant education & study to support her knowledge in treatments.
In over the 6 years that Emily has spent in the industry she feels most accomplished when her clients are beyond satisfied and leave feeling their very best.

Q&A - Emily

Favourite treatment?
Emily: It’s a tie between DMK Enzyme Therapy and Brow shaping & tinting.

What do you love about HBR?
Emily: HBR is very welcoming and down to earth environment. We are huge on educating but also pampering our clients so you leave the salon feeling your best and gain knowledge about what we are treating.

What’s your favourite product?
It‘s hard to choose one but at the moment it’s DMK EFA’s. they are amazing for keeping my skin looking hydrated and breakout free!

I have been seeing Emily for my eyebrows for around 5 months and always love the shape and service. Emily is down to earth and lovely to chat with during appointments


I have moved to Balmoral in the last few weeks and didn’t want to cross town to my go-to therapist when I wanted treatments. So I have been trialling therapists in this area. I had a facial with the very knowledgeable Emily and it was sensational. Her technique suited me perfectly. It was so delicious, I drifted off a couple of times. My skin looked and felt amazing afterwards. It’s official – the search is over … Emily is my new go-to therapist.


Emily is an exceptional beauty technician who is calm and gentle – providing clients with the perfect environment to feel safe in reaching their full beauty potential.


Emily and Charlotte are both fabulous beauty therapists! I love that Emily is able to make my brows perfect every time! The spray tanning formula is great too – thanks ladies for making my tans amazing every time!


Hawthorne beauty room is a friendly and tranquil environment with high quality services. I love my monthly visits.


Shellac on Nails of good quality and has lasted for weeks. Emily took great care and skill in shaping my nails to achieve a fabulous result. Best nail treatment I’ve had!


I was extremely happy with Emily. Will certainly return for another visit.


A lovely first experience with Emily today from Hawthorne Beauty Room. I look forward to my next appointment with her next week.


My sons skin is looking so much better after today’s treatment. Thank you so much for looking after him.


Emily is lovely, very efficient and did an excellent job – thanks


Always feel comfortable and welcome with both Emily and Charlotte! I never walk out disappointed! Thanks Ladies


Emily always leave my brows perfectly shaped!


Emily is great and always on time.


Love being treated at Hawthorne Beauty Room – thanks so much!


I’ll definitely be back. Incredible service.


Emily did my brows today and she did such an amazing job! Emily was very welcoming and knows what she’s doing! Highly recommend!!


Emily was wonderful. Such a beautiful massage. She really listened to what I wanted and didn’t rush. Amazing experience – so relaxing. Thank you Emily.


Emily is delightful and so friendly and informative! The ladies at Hawthorne Beauty have magic hands!


In the world of beauty professionals Emily is a rare gem! Calm and collected always, even a leg wax becomes an enjoyable experience! Highly recommend Emily to all my friends and Neighbours in Bulimba, Hawthorne and surrounds.


Emily was amazing, the pamper package experience was so relaxing and I actually feel like a new person after having it! Thank you


Love coming to Emily! She is always up for a chat. Does her job very professionally and eases the pain to a minimum. Would suggest to everyone to use her services


Thank you for always doing such an amazing job. Absolutely love How I feel afterwards! Xx


Friendly and excellent service. Most comfortable lash lift I have ever had.


Always know I’m going to leave with fantastic brows! Thanks again Emily!


I am so happy with the extra pickles the team has provided for me. I felt comfortable even though I was embarrassed about how my feet were but I was made to feel relaxed and cared for. I have booked another appointment for a month and will be telling my friends and family about your service. Thank you once again!


Always lovely to catch up with Emily during treatment. Nails look fantastic as usual!!


It is always a pleasure having the Ultimate Eye Treatment with lovely Emily! The service is friendly, professional and affordable and I always leave very happy with the results. People often comment on how nice my brows and eyelashes look afterwards. I also love having that time out to lie back on the comfy bed and be pampered for a bit! Emily has definitely done a better job with my eyebrows than anywhere else I’ve been in Brisbane. Thank you 🙂